Download free return and refund policy templates for e-commerce stores. Covers shipping, exchanges, and refund timeframes.
Time period customers have to return items (30, 60, 90 days)
Item condition for returns (unused, original packaging)
How refunds are processed (original payment, store credit)
Options for exchanging items for different sizes/colors
Categories excluded from returns (perishables, personalized)
Who pays return shipping and restocking fees
Generate a fully customized return policy for your e-commerce store in 2 minutes.