Free terms and conditions template

    A complete terms and conditions agreement for a website, online store or SaaS product. It has 19 clauses. Keep the ones that match your business, delete the rest, and fill in the bracketed details.

    Free, no signup · Updated October 2026 · How we write and check this

    How to use this template

    1. Copy the template below, or download it as a Word or PDF file.
    2. Delete the sections that don't apply to you. Each one has a note further down saying when you need it.
    3. Replace every highlighted [bracket] with your own details. Search the finished text for "[" to check you got them all.
    4. Publish it as its own page, link it from your site footer, and set the date at the bottom.
    5. If your business carries real legal risk, have a lawyer review it. A template is a starting point, not legal advice.

    The full terms and conditions template

    19 sections. Placeholders are highlighted.

    Terms and Conditions

    Template for [Your Company Name]

    1. Acceptance of Terms

    By accessing or using the services provided by [Your Company Name] ("Company," "we," "our," or "us") through our website at [yourwebsite.com] or our mobile application, you agree to be bound by these Terms and Conditions ("Terms").

    If you do not agree to these Terms, you must not access or use our services. We reserve the right to modify these Terms at any time. Your continued use of the services after any changes constitutes your acceptance of the new Terms.

    2. Eligibility

    You must be at least [13/16/18] years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement.

    If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

    3. User Accounts

    To access certain features, you may be required to create an account. You agree to:

    • Provide accurate, current, and complete information during registration
    • Maintain and promptly update your account information
    • Keep your password secure and confidential
    • Notify us immediately of any unauthorized access or use of your account
    • Accept responsibility for all activities that occur under your account

    We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or incomplete.

    4. Acceptable Use

    You agree not to use our services to:

    • Violate any applicable laws, regulations, or third-party rights
    • Upload, transmit, or distribute any content that is unlawful, harmful, defamatory, or objectionable
    • Impersonate any person or entity or misrepresent your affiliation
    • Interfere with or disrupt the services or servers or networks connected to the services
    • Attempt to gain unauthorized access to any portion of the services
    • Use any automated means to access the services (bots, scrapers, etc.) without our written consent
    • Collect or harvest any personally identifiable information from other users
    • Send unsolicited communications (spam) through or to users of the services

    We reserve the right to investigate and take appropriate action against anyone who violates these provisions.

    5. Intellectual Property

    All content, features, and functionality of our services, including text, graphics, logos, icons, images, audio clips, software, and compilations, are the exclusive property of [Your Company Name] or our licensors and are protected by copyright, trademark, and other intellectual property laws.

    You are granted a limited, non-exclusive, non-transferable license to access and use the services for your personal or internal business purposes. You may not:

    • Reproduce, distribute, modify, or create derivative works of our content
    • Use our trademarks or service marks without prior written permission
    • Remove any copyright, trademark, or proprietary notices

    We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using the services.

    Filing a DMCA Takedown Notice:

    If you believe that content on our services infringes your copyright, you must provide our designated agent with a written notice that includes:

    • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
    • Identification of the copyrighted work claimed to have been infringed
    • Identification of the material that is claimed to be infringing and its location on the services (URL or other specific description)
    • Your contact information, including your name, address, telephone number, and email address
    • A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law
    • A statement, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf

    Counter-Notification:

    If you believe that your content was removed or disabled by mistake or misidentification, you may submit a written counter-notification containing:

    • Your physical or electronic signature
    • Identification of the material that was removed and its previous location
    • A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification
    • Your name, address, telephone number, and a statement that you consent to the jurisdiction of [State/Country] courts

    Designated Copyright Agent:

    [Agent Name]

    [Your Company Name]

    Email: [dmca@yourcompany.com]

    Address: [Your Company Address]

    Repeat infringers will have their accounts terminated at our sole discretion.

    7. User Content

    By submitting, posting, or displaying content on or through our services ("User Content"), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content in connection with providing and promoting the services.

    You represent and warrant that:

    • You own or have the necessary rights to your User Content
    • Your User Content does not infringe any third-party rights
    • Your User Content complies with these Terms and applicable laws

    We do not claim ownership of your User Content. You retain all rights to your content.

    8. User Contributions

    Our services may contain message boards, forums, comment sections, review areas, chat rooms, or other interactive features (collectively, "Interactive Areas") that allow users to post, submit, publish, display, or transmit content or materials ("Contributions") on or through the services.

    By posting a Contribution, you agree that:

    • Your Contribution is not confidential and will be treated as non-proprietary
    • You grant us the right to use, reproduce, modify, display, and distribute your Contribution for any lawful purpose related to the services
    • You will not post Contributions that are false, misleading, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable
    • You will not post spam, advertisements, or solicitations without our prior written consent
    • You will not impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
    • You will not post content that violates any applicable law, regulation, or third-party right (including intellectual property and privacy rights)
    • You will not upload or transmit viruses, malware, or other harmful code

    Content Guidelines:

    We reserve the right, but are not obligated, to review, edit, or remove any Contributions at our sole discretion and for any reason, without notice. We are not responsible for the content or accuracy of any Contributions posted by users. We strongly recommend that you do not post any personal information (full name, home address, phone number) in public forums.

    If you believe a Contribution violates these guidelines, please report it to [legal@yourcompany.com].

    9. Third-Party Websites and Services

    Our services may contain links to third-party websites, services, applications, or resources that are not owned or controlled by [Your Company Name] ("Third-Party Links"). These Third-Party Links are provided solely as a convenience to you.

    We have no control over, and assume no responsibility for, the content, privacy policies, practices, or availability of any third-party websites or services. We do not endorse or make any representations about third-party websites, their content, or the results you may obtain from using them.

    If you access any Third-Party Links from our services, you do so entirely at your own risk and subject to the terms and conditions of use for those websites. You should review the applicable terms and privacy policies of any third-party website or service before using or providing any information to them.

    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the applicable third party.

    10. Site Management

    We reserve the right, but not the obligation, to:

    • Monitor the services for violations of these Terms
    • Take appropriate legal action against anyone who, in our sole discretion, violates these Terms, including reporting such users to law enforcement authorities
    • In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof
    • In our sole discretion and without limitation, notice, or liability, remove from the services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems
    • Otherwise manage the services in a manner designed to protect our rights and property and to facilitate the proper functioning of the services

    We may, without prior notice, change the services, stop providing the services or any features of the services, or create usage limits for the services. We may permanently or temporarily terminate or suspend your access to the services without notice or liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulation.

    11. Payment Terms

    [If applicable] Certain services require payment. By purchasing a subscription or service, you agree to:

    • Pay all fees associated with your selected plan
    • Provide accurate and complete billing information
    • Authorize us to charge your payment method on a recurring basis (for subscriptions)

    Subscriptions automatically renew unless canceled before the renewal date. You may cancel at any time through your account settings. Refunds are handled according to our Refund Policy at [link].

    Prices are subject to change with [30] days' notice. All fees are exclusive of taxes unless stated otherwise.

    12. Indemnification

    You agree to defend, indemnify, and hold harmless [Your Company Name], its parent company, subsidiaries, affiliates, officers, directors, employees, agents, licensors, service providers, contractors, and their respective successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

    • Your violation of these Terms
    • Your use of the services, including but not limited to your User Content, User Contributions, or any use of the services' content, functionality, and products other than as expressly authorized in these Terms
    • Your use of any information obtained from the services
    • Your violation of any third-party right, including any intellectual property, publicity, confidentiality, property, or privacy right
    • Any claim that your User Content or Contributions caused damage to a third party
    • Any misrepresentation made by you

    This indemnification obligation will survive the termination of these Terms and your use of the services. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent.

    13. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, [YOUR COMPANY NAME] SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH:

    • Your access to or use of (or inability to access or use) the services
    • Any conduct or content of any third party on the services
    • Any content obtained from the services
    • Unauthorized access, use, or alteration of your transmissions or content

    OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE [12] MONTHS PRECEDING THE CLAIM, OR [USD $100], WHICHEVER IS GREATER.

    14. Disclaimer of Warranties

    THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    We do not warrant that:

    • The services will be uninterrupted, timely, secure, or error-free
    • The results obtained from the services will be accurate or reliable
    • Any errors in the services will be corrected

    Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

    15. Corrections

    There may be information on the services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the services at any time, without prior notice.

    We do not undertake any obligation to update, amend, or clarify information on the services, including pricing information, except as required by law. No specified update or refresh date applied to the services should be taken to indicate that all information on the services has been modified or updated.

    This applies to but is not limited to:

    • Product or service descriptions and specifications
    • Pricing, fees, and promotional offers
    • Availability and delivery timelines
    • User account information and settings
    • Statistical or analytical information
    • Legal or regulatory information presented on the services

    If you discover any inaccuracies or errors, please notify us at [legal@yourcompany.com] and we will make reasonable efforts to correct such errors in a timely manner.

    16. Dispute Resolution

    Any dispute arising out of or relating to these Terms or the services shall be resolved as follows:

    • Informal Resolution: You agree to first attempt to resolve any dispute informally by contacting us at [legal@yourcompany.com]. We will attempt to resolve the dispute within [30] days.
    • [Arbitration/Litigation]: If informal resolution fails, disputes shall be resolved by [binding arbitration under the rules of the American Arbitration Association / the courts of [State/Country]].
    • Governing Law: These Terms shall be governed by the laws of [State/Country], without regard to conflict of law principles.
    • Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

    17. Termination

    We may terminate or suspend your access to the services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

    Upon termination:

    • Your right to use the services will immediately cease
    • We may delete your account and any associated data
    • Provisions that by their nature should survive termination will survive (including intellectual property, limitation of liability, and dispute resolution)

    You may terminate your account at any time by contacting us or through your account settings.

    18. Severability and Waiver

    Severability:

    If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable by a court of competent jurisdiction, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision.

    Waiver:

    No waiver by [Your Company Name] of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure of [Your Company Name] to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

    • A waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of [Your Company Name]
    • No single or partial exercise of any right or remedy shall preclude any other or further exercise of that right or remedy, or the exercise of any other right or remedy
    • The rights and remedies provided in these Terms are cumulative and are not exclusive of any rights or remedies provided by law

    Entire Agreement:

    These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the services, constitute the entire agreement between you and [Your Company Name] concerning the services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

    19. Contact Information

    If you have any questions about these Terms, please contact us:

    [Your Company Name]

    Email: [legal@yourcompany.com]

    Address: [Your Company Address]

    Phone: [Your Phone Number]

    Last Updated: [Date]

    WordPDF

    What each section does

    1. Acceptance of Terms
    Says that using the site means accepting the terms. For accounts and purchases, ask users to tick a box or click to agree. Courts enforce click to agree terms more reliably than a footer link alone.
    2. Eligibility
    Sets a minimum age. If you allow under 18s, check whether minors can be bound by a contract where you operate.
    3. User Accounts
    Who is responsible for account security and accurate details. Delete it if you have no accounts.
    4. Acceptable Use
    What users may not do. Add rules specific to your service, such as scraping or reselling access.
    5. Intellectual Property
    Says you own the site and its content and gives users a limited right to use it.
    6. DMCA / Copyright Infringement
    Lets copyright owners report infringement. To get the US DMCA safe harbor for user content, you also need to register a designated agent with the US Copyright Office.
    7. User Content
    Who owns what users post and what rights they give you to display it.
    8. User Contributions
    Rules for what users may post. Keep it together with section 7 if users can post anything.
    9. Third-Party Websites and Services
    Says you are not responsible for sites and services you link to or integrate with.
    10. Site Management
    Keeps your right to remove content and suspend users.
    11. Payment Terms
    Prices, billing, renewals and refunds. For subscriptions, many US states and the EU require clear renewal terms and an easy way to cancel.
    12. Indemnification
    Users cover your costs if their misuse leads to a claim against you. Consumer law in the EU and UK may limit how far this applies to consumers.
    13. Limitation of Liability
    Caps what you owe if something goes wrong. Consumer laws in the UK, EU and Australia do not let you exclude some liability, such as for death or injury caused by negligence.
    14. Disclaimer of Warranties
    Provides the service as is. Keep it in capitals so it is conspicuous.
    15. Corrections
    Lets you fix errors in prices, descriptions and availability.
    16. Dispute Resolution
    Governing law, courts and any arbitration. Arbitration clauses and class action waivers are common in US terms, but many EU and UK consumers cannot be forced into arbitration.
    17. Termination
    When you or the user can end the agreement, and which clauses still apply afterwards.
    18. Severability and Waiver
    Keeps the rest of the terms valid if a court strikes out one clause.
    19. Contact Information
    Give a working email or address for legal notices.

    Template or generator?

    This template is enough when

    • You run a website, blog or small online store with standard features
    • You sell one kind of thing, in one country
    • You want a draft to adapt with your own lawyer

    Use the terms and conditions generator when

    • You sell subscriptions or digital products and need renewal and refund terms that fit
    • Users post content, trade with each other, or pay through your platform
    • You sell in several countries
    • You want the terms hosted and updated for you

    Where to put your terms and conditions

    • On its own Terms page, linked from the footer of every page.
    • At signup and checkout, with a checkbox or a "By continuing you agree to our Terms" line that links to them.
    • In your app, on the signup screen and in settings.
    • In an email to users when you make material changes.

    Laws and guidance behind this template

    These are the primary sources the notes on this page rely on. Rules differ by country and change over time, so check the ones that apply to you.

    Terms and conditions template FAQ

    Is this terms and conditions template really free?

    Yes. Copy it or download the PDF or Word file and use it for your own website or app. You do not need an account or an email address.

    Are terms and conditions legally required?

    No general law requires them, but they are how you set the rules for your service and limit your liability. Some information is required when you sell online in many countries, such as clear prices and how refunds and cancellations work.

    What is the difference between terms and conditions and terms of service?

    Legally, nothing. Terms and conditions, terms of service and terms of use are names for the same kind of agreement. Pick one name and use it everywhere.

    How do I get users to agree to my terms?

    At signup or checkout, ask them to tick a box or click a button next to a link to the terms, and keep a record of when they agreed. A link in the footer on its own is weaker.

    Can I copy another company's terms?

    No. Their terms are protected by copyright, and they describe their business, not yours. Start from a template made for reuse, like this one.

    Do I also need a privacy policy?

    Yes, if you collect personal data. Terms set the rules for using your service. A privacy policy explains what you do with personal data. Most sites need both.

    Want it in your inbox?

    We will email you the Word file. Optional, the downloads above need no email.